What Is Reputation Management?
Reputation Management for your business is about what a business (i.e., staff and owners) says about itself and what customer say about. Managing a business’ reputation is nothing new. What is new is how the internet and social media have changed the way your business is defined and how fast your reputation spreads.
Does Reputation Management and Your Local Listing Have Anything In Common?
Maintaining an accurate local business listing ensures that prospects and customers can find correct information about your business online. Correct and consistent listings across online directories, review sites, and social media networks is crucial to maintaining credibility online.
How Important Are Online Reviews To My Business?
Yelp alone has over 33 million local reviews! Customers are sharing their views and experiences 24/7. In fact, seventy-two percent of consumers say they trust online reviews as much as they trust a personal referral. Local business owners have no choice but to pay attention if they truly wish to serve their customers.
STARTING AT ONLY $40 PER MONTH SELF-MANAGED.
Receive reviews from dozens of sites so you can easily see what’s being said about your business. Add review display widgets to your website to showcase and encourage more reviews.
Choose from self-managed reputation management, or have me and my team manage your reputation for you – we’ll even answering reviews for you! Scale up or down at any time.
Receive alerts whenever your business is mentioned in a variety of sources, including news sites, blogs, and social networks. Includes automated sentiment analysis which highlights the most positive and negative mentions.
Benefit from competitive benchmarking – see how your business’ reputation stacks up to your competition.